We know last minutes cancellations are sometimes necessary. If due to unforeseeable circumstances you need to cancel a ticket, please use the form below to request a refund if the following conditions are met;

Tuesday Swim Ticket: A cancellation request needs to be made using the form below by 10pm on Monday.

Saturday Swim Ticket: A cancellation request needs to be made using the form below by 10pm on Thursday.

Please note that this is a manual process and therefore will not occur immediately. It is likely that refunds will only be processed once a week. Any refund will have the costs for online processing deducted. This will be a 50p deduction.

If you do need to cancel, we think it may be best to share the details on the Facebook group and exchange the ticket with another member.

 

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